Refund policy

We want customers to receive the correct products in excellent condition. Please review this policy before requesting a return.

30-Day Return Window

You may request a return within 30 calendar days after your order is delivered.

To begin a return, contact us before mailing or delivering any product:

Email: Info@PressureEquipmentSales.com
Phone: 623-937-8111

Include your order number, the product you wish to return, and the reason for the return. Photographs may be required for damaged, defective, leaking, or incorrect products.

Returns sent without prior authorization may be refused or returned to the sender. Please do not send products back to the manufacturer.

Return Condition Requirements

To qualify for a return, a product must be:

Unopened and unused
In new, resalable condition
In its complete original packaging
Accompanied by all original labels, seals, parts, accessories, manuals, and promotional items
Supported by a receipt, order confirmation, or other proof of purchase

Products that have been opened, used, tested, sprayed, applied, installed, filled, diluted, mixed, contaminated, altered, or partially consumed will not be accepted.

Pressure Equipment Sales LLC reserves the right to inspect all returned products and deny a refund when a product does not meet these requirements.

The unopened-product requirement does not apply when a product arrived damaged, defective, leaking, or incorrect and the issue was reported according to the damaged-product section below.

Detailing Chemicals, Liquids, Coatings, and Aerosols

For safety and product-integrity reasons, opened containers of chemicals, cleaners, soaps, dressings, coatings, compounds, concentrates, liquids, and aerosols cannot be returned.

Certain liquids, chemicals, flammable products, and pressurized aerosols may be subject to carrier or hazardous-material shipping restrictions. Do not ship these products back without first receiving return instructions from Pressure Equipment Sales LLC.

Products returned without authorization or through a shipping method that does not comply with applicable carrier requirements may be refused.

Damaged, Defective, Leaking, or Incorrect Products

Inspect your order as soon as it is delivered.

If an item arrives damaged, defective, leaking, incomplete, or different from what you ordered, contact us within seven calendar days of delivery whenever possible.

Please provide:

Your order number
A description of the problem
Photographs of the product
Photographs of the shipping box and packaging
A photograph of the shipping label, when requested

Keep the product and all original packaging until we provide instructions. Do not ship a leaking, damaged, pressurized, flammable, or potentially hazardous product without authorization.

After reviewing the claim, we may provide a replacement, exchange, store credit, or refund, depending on product availability and the circumstances. Pressure Equipment Sales LLC will cover reasonable return-shipping costs when we confirm that an item was damaged in transit, defective, or shipped incorrectly.

Normal wear, accidental damage, misuse, improper dilution, improper storage, failure to follow product directions, or use on an incompatible surface is not considered a product defect.

Non-Returnable Products

The following products are not eligible for return:

Opened, used, tested, installed, filled, diluted, mixed, sprayed, applied, altered, contaminated, or partially consumed products
Gift cards
Digital or downloadable products
Custom-made, personalized, or special-order products
Products specifically marked “Final Sale”
Individual products removed from a kit or bundle
Products missing their original packaging, seals, labels, components, accessories, or promotional items
Products damaged through misuse, improper handling, improper storage, improper dilution, installation, neglect, accident, or failure to follow instructions
Products returned more than 30 calendar days after delivery
Products that cannot legally or safely be returned using an approved shipping method

Sale or promotional pricing does not automatically make an item final sale unless the product or promotion is specifically identified as final sale.

Kits and Bundles

A kit or bundle must be returned as a complete set. Every component must be unopened, unused, and in new condition with its original packaging.

Individual components from a kit or bundle cannot be returned separately. If any component has been opened, used, or is missing, the complete kit or bundle will not qualify for a standard return.

If a bundle component arrived damaged, defective, leaking, or incorrect, contact us before using any part of the bundle so we can review the issue.

Return Shipping

Unless the return is the result of a confirmed PES error, defective product, or shipping damage:

The customer is responsible for return-shipping costs.
Original shipping and handling charges are non-refundable.
Any expedited-shipping charges are non-refundable.
Pressure Equipment Sales LLC is not responsible for returns lost or damaged during return transit.

We recommend using a trackable shipping service and purchasing shipping insurance. Keep your tracking information until your return has been completed.

Approved returns should be sent to:

Pressure Equipment Sales LLC
5646 N. 51st Avenue
Glendale, AZ 85301
United States

Do not send a return until you have received authorization and shipping instructions.

Refunds

After an authorized return is delivered and inspected, we will notify you whether the refund has been approved or denied.

Approved refunds will be issued to the original payment method. We will normally initiate the refund within 10 business days after approval. Your bank or payment provider may require additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved, contact Info@PressureEquipmentSales.com.

Original shipping charges are not refunded unless the return resulted from a confirmed PES error, defective item, or shipping damage.

We do not provide partial refunds for opened or used products that are ineligible for return.

Exchanges

For standard unopened products, the quickest way to receive a different item is to complete an approved return and place a new order.

For damaged, defective, leaking, or incorrect products, contact us before returning anything. If an exchange is approved and replacement inventory is available, we will provide instructions.

Order Cancellations

We cannot guarantee cancellation after an order has entered processing or has been shipped. Once an order has shipped, the standard return conditions and return-shipping rules apply.

Gifts

Gift purchases must meet the same return requirements.

When a refund is approved, it will normally be returned to the original payment method. If an order was designated as a gift, contact us to determine whether store credit is available.

Consumer Rights

This policy does not limit any rights or remedies that cannot be excluded under applicable law.

Contact Us

For return or refund questions:

Pressure Equipment Sales LLC
5646 N. 51st Avenue
Glendale, AZ 85301
United States